So your organization is considering an RPO partnership? What are the criteria that you should consider when making such a key decision? At Hirepower we have focused on RPO for the past 20 years – before there was even such an acronym. Of course, much has changed since then and RPO’s advantages of scalability, cost effectiveness, and targeted expertise are now well-established and understood.
We are very fortunate to serve as an RPO partner to Fortune 100 and 500 as well as newer emerging organizations. Our Clients tell us that the size of an RPO partner’s organization doesn’t matter, but the following needs to be considered when making such a key decision.
1. Define your objectives and your budget.
Like any project, defining objectives is imperative. Why are you considering this move? What do you want to achieve? What are the challenges that you are facing currently that are causing you to explore various solutions? Are you seeking a strategic or tactical solution or a hybrid? How will you measure success? What is your budget?
2. Identify organizations with proven expertise and a formidable track record.
Speak with your network that has already been through the process so you can learn from their experience. Ask them who they partnered with and what their experience was. But don’t stop there. Even with the recommendation, always review potential partners’ websites and check references. Understand prospective partners’ scalability, cross-industry knowledge and flexibility to make sure they can customize solutions for your organization.
3. Meet in person. Once you have a recommendation and do the proper research, it’s important to meet with potential RPO partners, and sometimes, actual consultants to get to know one another. Even though one RPO partner might have been perfect for another organization, it mightn’t be the right answer for you. The only way to find out is to meet face to face.
4. Ensure the right fit.
Remember, this RPO will often be speaking on your organization’s behalf, and you need to be completely comfortable with that. An RPO partner relationship is like any long term relationship – you want to ensure there is a mutual trust and respect, as well as a sharing of similar values and codes of conduct. You also need to get a good feel for how things will be dealt with should any issues arise. True partners work through the good and the bad.
5. Understand the fee structure.
Some organizations charge on an hourly basis, some may charge on a per hire basis, some may do a hybrid. When talking cost, ask if there are any additional fees (e.g. technology considerations), so you’re not in for any surprises. Ensure that you fully understand the model.